Terms of Use
These Terms of Use (“Terms”) are a legal agreement between you and Rekalla LLC (“Rekalla,” “we,” “us,” or “our”), a Delaware limited liability company located at 8 The Grn Ste A, Dover, DE 19901, United States. They govern your use of the Rekalla mobile app and website (together, the “Service”). By creating an account, tapping “Accept” in the app, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old and able to form a binding contract to use the Service. By using Rekalla, you represent that you meet these requirements. Rekalla is intended for adults and is not directed to children under 13.
2. Your account
You are responsible for keeping your sign-in details private and for all activity that occurs under your account. Use a password you do not use elsewhere, and notify us promptly at rekallasupport@gmail.com if you believe your account has been accessed without your permission. You are responsible for the accuracy of the information you provide.
3. Rekalla is not a medical app
Rekalla is a simple reminder and organization app that helps aging adults, and the family members who care for them, keep up with everyday things as memory naturally changes with age. It is not a medical or healthcare app, not a medical device, and is not intended to diagnose, treat, cure, prevent, or monitor any disease or health condition, including any memory-related condition. It does not provide medical advice, diagnosis, or treatment, and does not replace professional medical care. Nothing in the Service should be relied on for medical decisions. Always consult a qualified professional about health matters. In an emergency, call your local emergency number — do not rely on Rekalla.
4. Reminders and notifications are not guaranteed
Reminders, notifications, and other outputs depend on your device, its settings, battery, permissions, and network, and on third-party systems, and may be delayed, missed, duplicated, or not delivered. You must not rely on Rekalla as your only method of remembering medication, appointments, or other important or health-related tasks. You remain solely responsible for these tasks whether or not a reminder appears.
5. Caregivers and connections
Rekalla lets a “Loved One” account and a “Caregiver” account link using a connect code. A connected caregiver can view and help manage the Loved One’s reminders, routine, and memory-bank entries. You are responsible for choosing who you connect with and for sharing your connect code only with people you trust. Either side may end a connection at any time from the app, which removes the caregiver’s access going forward. We are not responsible for the actions of any caregiver or Loved One you choose to connect with.
6. Acceptable use
You agree not to:
- use the Service for any unlawful, harmful, or fraudulent purpose;
- upload content you do not have the right to store, or that infringes someone else’s rights or privacy;
- attempt to access accounts or data that are not yours;
- interfere with, disrupt, or attempt to reverse-engineer or gain unauthorized access to the Service or its systems;
- use the Service to harass, abuse, or harm another person; or
- use automated means to access the Service in a way that burdens our systems.
7. Your content
You retain ownership of the information and content you add to Rekalla (“Your Content”). You are responsible for Your Content and for having the right to store it, including any other person’s details (such as a family member’s phone number). You grant us a limited license to store, process, and display Your Content solely to operate and provide the Service to you and the caregivers you connect with. You may delete Your Content, or your entire account, from within the app.
8. Feedback
If you send us feedback, ideas, or suggestions about Rekalla, you agree that we may use them to improve the Service without any obligation or payment to you.
9. Our intellectual property
The Service — including the Rekalla name, logo, software, design, and content we provide — is owned by Rekalla LLC and protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. You may not copy, modify, distribute, sell, or create derivative works from the Service except as allowed by law.
10. Third-party services
The Service relies on third parties, including Supabase (hosting, database, and authentication) and Apple (app distribution and notifications). Your use of those services may be subject to their own terms, and we are not responsible for third-party services or their availability.
11. Privacy
Our Privacy Policy explains what information we collect, how it is used and stored, and your choices — including deleting your account and all its data. By using the Service, you agree to the Privacy Policy.
12. Disclaimers
The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, error-free, or that any reminder, notification, or data will be delivered, available, or accurate.
13. Limitation of liability
To the fullest extent permitted by law, Rekalla LLC and its owners, members, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, loss of goodwill, personal injury, or other harm arising out of or relating to your use of or inability to use the Service — including any missed, late, or failed reminder or notification — even if we have been advised of the possibility of such damages. To the fullest extent permitted by law, our total liability for any claim relating to the Service will not exceed one hundred U.S. dollars (US$100.00). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
14. Indemnification
You agree to indemnify and hold harmless Rekalla LLC and its owners from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of another person.
15. Suspension and termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service or its users. Sections that by their nature should survive termination (such as content ownership, disclaimers, limitation of liability, indemnification, and governing law) will continue to apply.
16. Changes to the Service and to these Terms
We may change, suspend, or discontinue any part of the Service at any time. We may also update these Terms from time to time. When we make meaningful changes, we will update the “Last updated” date and, where appropriate, ask you to review and accept the new version the next time you open the app. Continuing to use the Service after changes take effect means you accept the updated Terms.
17. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Before filing any claim, you agree to first contact us at rekallasupport@gmail.com and try to resolve the dispute informally. Any dispute that cannot be resolved will be subject to the exclusive jurisdiction of the state and federal courts located in Delaware, and you consent to venue there, unless applicable law requires otherwise.
18. Apple App Store
These Terms are between you and Rekalla LLC only, not with Apple, and Apple is not responsible for the app or its content. Your license to use the app is a non-transferable license to use it on any Apple-branded device that you own or control, as permitted by the App Store Terms of Service. Rekalla LLC, not Apple, is solely responsible for the app and for any maintenance and support, and Apple has no obligation to provide support. To the maximum extent permitted by law, Apple has no warranty obligation for the app; if the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any), and Apple has no other warranty obligations. Rekalla LLC, not Apple, is responsible for addressing any claims relating to the app, including product-liability, legal or regulatory, and intellectual-property claims. You represent that you are not located in a country that is subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties. You must comply with any applicable third-party terms when using the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, have the right to enforce them against you.
19. General
These Terms, together with the Privacy Policy, are the entire agreement between you and Rekalla regarding the Service. If any provision is found unenforceable, the rest will remain in effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
20. Contact
Questions about these Terms? Contact Rekalla LLC at rekallasupport@gmail.com, 8 The Grn Ste A, Dover, DE 19901, United States.
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